SHIPPING INFORMATION
Welcome to shop at designstorystore.com. We are committed to providing you with clear and efficient shipping solutions. Here are our shipping policies:
Shipping Options
●Standard Shipping: Estimated delivery time is 3-5 business days.
Shipping Costs
●Shipping costs will be calculated based on the size, weight, and destination of your order. Customers whose order total exceeds a certain amount (e.g. $50) can enjoy free standard shipping.
●Expedited shipping and international shipping costs will be calculated and displayed at checkout.
Order Processing Time
●Order processing time is 1-2 business days after the order is placed. Please note that once an order is processed, it cannot be modified or cancelled.
●Order processing may take longer during high demand periods, such as holidays or special promotions.
Shipping Restrictions
●Some items may not be delivered to all areas due to size, weight, or legal restrictions.
●We do not ship to military addresses or protected areas.
Tracking Your Order
●Each order will be assigned a tracking number after it is shipped. You can use your order number and tracking number to check the status of your order on our website.
Lost or Damaged
●If your order is lost or damaged during shipping, please contact our customer service team immediately. We will provide a replacement or refund based on the specific situation.
International Shipping
●For international orders, customers are responsible for any customs duties and import taxes that may be incurred.
●Please note that international shipping may be affected by the laws, customs, and policies of the destination country.